Privacy Policy

SkillsPlatform.ca is an educational website that publishes structured informational content about everyday skills, including organization, time management basics, communication and clarity, routines and structure, and practical digital tools. For the purposes of Canadian privacy law, SkillsPlatform.ca is responsible for personal information collected through this website.

Organization name: SkillsPlatform.ca (operated in Toronto, Ontario, Canada). Registered business address for contact and notices: 100 King Street West, Toronto, ON, Canada. General contact email: [email protected]. Privacy contact email: [email protected].

If you have questions about this policy or would like to make a request about your personal information, you can email our privacy contact address. If you prefer, you may also reach us through the contact page.

We collect personal information that is reasonably required to operate the website, respond to inquiries, and understand how visitors use our content. The specific categories we may collect include the following:

• Contact details you provide: name and email address when you submit a message through our contact form; optional phone number if you choose to include it.
• Message content: the text you send to us, including any information you choose to include in your inquiry.
• Technical and usage data: IP address, device type, browser type, operating system, language settings, pages viewed, approximate location derived from IP (city or region level), and referring pages. This information may be collected through server logs and, if you consent, analytics cookies.
• Cookie preference signal: your choice to accept or reject optional cookies is stored locally in your browser (localStorage) so the banner does not reappear on every visit.

We do not ask for sensitive categories of information (such as health details, financial account numbers, government identifiers, or political opinions) through our website. If you include sensitive information in a message voluntarily, we will handle it with care, but we recommend that you avoid sharing information that is not necessary to your request.

We collect information in the following ways:

• Web forms: when you submit the contact form on /contact/.
• Cookies and similar technologies: used for essential site functionality and, if you consent, for analytics. See our Cookie Policy.
• Server logs: our hosting infrastructure records technical data (such as IP address and request metadata) to deliver pages, manage security, and diagnose issues.

We do not use methods that attempt to collect information covertly. We also do not require you to create an account to read content on SkillsPlatform.ca.

Under PIPEDA, organizations must identify the purposes for collecting personal information. We use personal information for the following purposes:

• Responding to inquiries: to answer questions sent via our contact form and to provide requested information about the website and content.
• Operating and securing the website: to prevent abuse, protect our systems, troubleshoot errors, and maintain availability.
• Improving content and navigation: where optional analytics are enabled by consent, we use aggregated usage insights (for example, which pages are visited most often) to improve structure and readability.
• Legal and compliance purposes: to meet legal requirements and to handle valid requests from regulators or law enforcement where required by law.

We do not use your contact details to send marketing messages unless you have explicitly requested such communications. SkillsPlatform.ca is primarily an educational resource and does not require ongoing promotional messaging for access.

PIPEDA requires meaningful consent for the collection, use, or disclosure of personal information, subject to limited exceptions. On SkillsPlatform.ca, consent is typically expressed in the following ways:

• Contact form: when you submit a message, you consent to our use of your details to respond and to maintain a record of the interaction.
• Cookie banner: when you accept optional cookies, you consent to the use of analytics cookies that measure usage patterns. If you reject, optional analytics are not enabled.

You can withdraw consent for optional cookies at any time by changing your selection through your browser storage (clearing site data) or by following the guidance in our Cookie Policy. Withdrawing consent does not affect processing already performed prior to your change.

We use cookies and similar technologies for basic website operation and, if you consent, to understand how visitors navigate our educational content. Cookies may be set by the site itself or by service providers that help us run analytics or security features.

Analytics may include tools such as Google Analytics 4. If enabled, these tools collect usage signals like pages viewed, approximate location, device type, and interaction events. We use this information to improve structure, readability, and the usefulness of our learning modules. We do not use analytics to infer sensitive traits.

We may also use Meta Pixel for measuring the performance of informational campaigns, such as understanding whether a visitor reached a learning page after clicking an advertisement. If deployed, it would be used only where permitted by your cookie preference settings and the applicable law. For a detailed explanation of cookie categories and durations, see our Cookie Policy.

We retain personal information only as long as reasonably necessary for the purposes described above, and to meet legal or operational requirements. Typical retention periods are:

If we need to keep information longer to meet legal obligations, enforce site policies, or maintain security, we will do so only to the extent required and will apply appropriate safeguards.

We do not sell personal information. We may share information in limited circumstances, such as:

• Service providers (processors): hosting providers, analytics providers (if enabled), email systems used to receive and respond to inquiries, and security services that help protect the website.
• Legal requirements: where disclosure is required by applicable law, regulation, court order, or valid legal process.
• Safety and security: to investigate suspected fraud, misuse, or security incidents and to protect the rights and safety of visitors and the platform.

When we use service providers, we expect them to handle information in a manner consistent with this policy and to use the information only for the services they provide to us. We limit sharing to what is needed for those services.

Our service providers may process information in Canada and, depending on the vendor, in other countries. If information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed. We take reasonable steps to ensure appropriate safeguards are in place with service providers, such as contractual commitments, access controls, and security measures.

If you would like more detail about our current service provider locations and safeguards used for cross-border processing, you may contact us at [email protected].

We use administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. Safeguards may include access controls, least-privilege permissions, encrypted connections (HTTPS), and routine updates to the site infrastructure.

No method of transmission or storage is completely secure. If you believe a message you sent includes information you would like removed from our records, contact us and we will review your request in line with applicable legal requirements.

Under PIPEDA, you generally have the right to request access to personal information an organization holds about you and to request correction of inaccuracies. You may also request deletion, subject to legal and operational limits. To make a request, email [email protected] with enough detail to identify the information at issue.

For your protection, we may need to verify your identity before fulfilling a request. We will respond within a reasonable time and provide information about any applicable limitations. If we cannot fulfill a request, we will explain why, to the extent permitted by law.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC). OPC contact details are available on the official Government of Canada website.

SkillsPlatform.ca is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our contact form, please contact us at [email protected] and we will take reasonable steps to address the situation, which may include deleting the information.

We may update this Privacy Policy to reflect changes to our practices, technologies, or legal requirements. When we make material changes, we will post the updated version on this page and update the “Last Updated” date. If a change significantly affects how we handle personal information, we may also provide a notice on the website.

Continued use of the site after an update means you have read the updated policy. If you do not agree with the changes, you should stop using the site and adjust your cookie preferences as described in the cookie policy.